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TicketEvent
Basic information about the ticket event. TicketEvent
export interface TicketEvent {
'addedByAgent'?: boolean;
'author'?: string;
'code'?: string;
'createdAt'?: string;
'message': string;
'ticketEventAttachments'?: Array<TicketEventAttachment>;
'toStatus'?: TicketStatus;
}Properties
| Name | Required | Type | Description |
|---|---|---|---|
addedByAgent | Optional | boolean | Whether an agent added this event. {boolean} TicketEvent |
author | Optional | string | Name of user who created this ticket event. {string} TicketEvent |
code | Optional | string | Event code is specific to each event. It is used to identify an event. {string} TicketEvent |
createdAt | Optional | string | Date and time of event creation. {string} TicketEvent |
message | Required | string | Detailed description of the question. {string} TicketEvent |
ticketEventAttachments | Optional | Array<TicketEventAttachment> | {Array<TicketEventAttachment>} TicketEvent |
toStatus | Optional | TicketStatus | {TicketStatus} TicketEvent |