SAP Commerce Cloud: Re-Order

Features

The Re-Order module lets a logged-in customer rebuild a past order into a fresh cart with a single click, instead of searching for each product again:

The Re-Order module is an additional feature layered on top of your existing ordering flow — it does not change how regular carts and checkout work.

How it works

Starting a re-order

The customer opens a past order in My Account → My orders → order details. The module adds a Reorder button to the actions aside on that page.

Confirming

Clicking Reorder opens a confirmation modal. Nothing happens to the cart until the customer confirms.

Adding the products

After confirmation, the module creates a new cart and adds every line item from the original order to it, at the current price, stock, and promotions — not the ones from the original order. Each product is processed individually, so one unavailable product never blocks the rest of the order.

Every product ends up in one of five outcomes, and the customer is notified about each group:

Partially available products

When a product could only be added in a smaller quantity than originally ordered, the cart page marks that product card with a desired quantity tag showing the amount the customer originally wanted, next to the quantity that actually made it into the cart. This way the customer can see at a glance which items need attention — for example, to lower their expectations, pick a substitute, or try again later when the product is back in stock.

The tag disappears once the customer manually changes the quantity of that item or removes it from the cart — at that point the customer has made a conscious decision about the item, so the reminder is no longer needed.

Good to know

Installation

Frontend Implementation

API reference

The module registers a namespaced middleware extension (reOrder) with one method, exposed on the SDK as sdk.reorder.addReOrderCartLineItems. It creates a new cart, sets it as the active one, and adds the given products to it one by one:

const results = await sdk.reorder.addReOrderCartLineItems({
  products: [
    { productId: '300310300', sku: '300310300', quantity: 2 },
    { productId: '300410208', sku: '300410208' }, // quantity defaults to 1
  ],
});

The response groups the requested products by outcome, matching the table above:

{
  success: [{ productId: '300310300', sku: '300310300', quantity: 2 }],
  smallerQuantity: [], // added, but with less quantity than requested
  noQuantity: [],      // out of stock
  notFound: [],        // SKU no longer exists in the catalog
  unknownError: [],    // any other per-product failure
}

Calling the method with an empty products array returns a 400 Bad Request error.

Customization

All customer-facing copy — the modal header and text, and every notification — lives in the ReOrder translation namespace, so you can adjust the wording per locale without touching the components.

On the storefront side, the module ships:

With these steps, your Re-Order feature is now effectively integrated with SAP Commerce Cloud. You've just provided a practical solution for your customers who want a hassle-free and efficient reordering process!