Uptime

From the Instance on the Side Navigation choose Uptime.

Uptime feature is in beta version.

The Uptime service allows you to monitor the health status of an application. You can add up to three endpoints (paths) for up to 6 weeks of historical data. Typical use cases include monitoring specific product pages, categories, and the homepage.

Setting up Uptime

To add a new path for Uptime monitoring, select Add a new Uptime path from the dropdown in the Show Uptime for path input. If you don't see this option, it means you have reached the maximum number of paths for monitoring. In this case, you can either edit one of the existing paths or remove one and add a new path.

The process of adding a new path:

Select the hostname - if you don't have any Custom domains added, you can skip this step
Enter the path to the endpoint (you can omit the initial /; it will be automatically added)
Optionally, provide a name for the added path for easier identification, e.g. "Login Page"

After saving, the page will automatically switch to the newly added path. The presentation of statistics and checks will be populated after a certain period of time.

Presentation of Statistics

The monitoring results are displayed in two rows:

Four tiles for significant time ranges: last 24 hours, 7 days, 2 weeks, 6 weeks
Data for each day goes back up to 6 weeks (detailed information is available on hover)

*The Uptime value is displayed to the second decimal place, and the tile color corresponds to specific value ranges.*

Checks

Detailed logs for the selected path in the Show Uptime for path input. They allow for analysis and correlation of Uptime monitoring results with logged events. The time filter enables narrowing down the range of logs for easier browsing.

*The log table includes the following information: Error Type, Start-End Time, Duration of the error, Average latency, Amount of logs with the same type, and Location where the error has occurred.*

Troubleshooting

If there is no data in the statistics and checks presentation, or if Uptime indicates complete downtime, it may be due to the following reasons:

A new endpoint with a monitoring path has been recently added and there is no data yet
The specified path is not publicly accessible or is hidden behind basic auth (see -> Security)
The specified path is incorrect

Otherwise, please contact Customer Success for further assistance.