Domains

The Domains Page allows you to modify settings related to the domain of your instance. Here, you can add and configure WWW Redirects, Default Domains, and manage Custom Domains

Default Domain

Important! To disable the Default domain, you need to enable Custom domains first.

Custom Domains

Here, you can add a custom domain that will be added to your instance as one of the domains/URLs where the application will be configured to be accessible. Keep in mind that this will require proper configuration in your DNS provider to make it work.

Important information:

• To enable Custom Domains, at least one domain must be added beforehand.
• To disable Custom Domains, the Default domain must be enabled beforehand.
• By removing the last domain from the list, the Custom Domains feature will be disabled.
• You cannot edit a domain for which an SSL is set.

If you would like to learn more about Domains, visit Alokai Cloud documentation here

DNS Configuration

Correct DNS setup ensures your store is reachable under your own brand domain and ready for secure HTTPS. This requires configuring a few important DNS records and settings:

1. DNS record type:

• Usually a CNAME record for subdomains (e.g., shop.example.com → your-instance.alokai.dev).
• For root/apex domains (e.g., example.com), use ALIAS or ANAME records if your DNS provider supports them. Otherwise, use A or AAAA records pointing to our IP addresses.

2. TTL (time to live):

• Set to a low value (like 300 seconds) during initial setup to speed up DNS propagation.

Notes

• DNS changes typically take 1-24 hours to propagate globally.
• Make sure there are no conflicting records (like an old A record still pointing elsewhere).
• After propagation, traffic to your domain will route through our infrastructure.
• Use DNS lookup tools like nslookup or dig, or online checkers like dnschecker.org, to verify your DNS records have propagated globally.

Domain Ownership Verification

Before we can issue an SSL certificate for your custom domain, we need to verify that you own it. This protects your domain from unauthorized certificate requests.

How it works

• After adding your domain in the panel, we’ll give you a unique TXT record to add to your DNS.
• Once we detect this record, we'll automatically complete domain verification and issue your SSL certificate.
• You can remove the TXT record after verification is complete — this won't affect your certificate.

Notes

• Verification usually takes a few minutes after the TXT record is visible.
• Double-check the record name — some DNS providers automatically append your domain, which can cause errors.
• Use tools like dig or online checkers like whatsmydns.net to check if the TXT record is propagating.

SSL/TLS Certificates

Each domain added to your instance is automatically secured with an SSL/TLS certificate Managed by Alokai by default. This ensures your domains are protected and traffic is encrypted without any manual configuration.

There are two types of SSL/TLS certificates you can use:

• Managed by Alokai:
  These certificates are automatically issued and renewed by Alokai for your domains. No additional setup is required. This is the default option for all domains.
• Custom Certificates (only Alokai@Edge):
  You can provide your own SSL/TLS certificates if you need to use custom credentials. Custom certificates are managed at the organization level and must be configured manually. This option is useful if you have specific security or compliance requirements.

You can switch between these certificate types for your custom domains as needed.

WWW Redirect